AI agents operate independently, making decisions and performing tasks without human input. They learn from interactions and adapt to changing environments, improving performance over time. AI agents can interact with users and other systems, facilitating seamless integration into various applications.
While both AI agents and chatbots interact with users, they differ significantly in complexity and capability. Chatbots typically follow scripted conversation workflows and handle straightforward, predefined tasks. AI Agents employ generative AI and NLP to understand, respond to, and act upon complex queries, offering more dynamic and context-aware interactions.